CLICK HERE TO VIEW NEFF CENTRE PRODUCTS AT CARTERS

CLICK HERE TO VIEW NEFF CENTRE PRODUCTS AT CARTERS

NEFF Domestic Appliances

NEFF understands that the kitchen is the heart of the home and believes in their role of creating efficient, high quality products that meet the demands of your lifestyle.

Series 5 Single ovens B16E74 and Multifunction oven with microwave grill C67P70 and Coffee centre C77V60

With ovens at the heart of the NEFF range, your passion for cooking drives our innovation. All NEFF new models have been specifically designed to be your true partner in the kitchen.Your complete kitchen Strong history & reputation Constantly innovating Advanced technology Quality products Real passion for cooking Continuing relationships

YOUR COMPLETE KITCHEN
The kitchen is the heart of every home. A place to meet and eat, to relax and get creative. Neff has done everthing they can to build an extensive range of quality kitchen appliances for you.

NEFF appliances make life in the kitchen a daily pleasure; anticipate all your needs and desires; marry innovation and design, style and versatility. Whatever you're doing in the kitchen, you'll find the perfect partner in your Neff appliance.
Strong history & reputation

NEFF was founded as a small family business over 130 years ago in Germany, and has since established itself as a major player on the European kitchen appliance stage. NEFF products first became available in the UK around 37 years ago.

NEFF has built a reputation for producing appliances that not only look great but cook brilliantly too. Over the years, we have continuously led the way in producing innovative new appliances which make life in the kitchen more pleasurable. At the heart of our success is the confidence and trust of well over a million UK households boasting a so-called 'Neff kitchen'.

CONSTANTLY INNOVATING: Over the years, NEFF has been responsible for a significant number of breakthrough products and kitchen concepts. These include CircoTherm® cooking, the introduction of a full-size oven with microwave, and sensor controls. NEFF has been credited with many industry firsts. In fact, the whole notion of a modern fitted kitchen 'package' of furniture and appliances was pioneered by NEFF.

Neff Point & Twist control

NEFF is still constantly introducing new ideas and appliances for cooking as well as other domestic disciplines. Whenever a new product is launched, you can be sure competitors will soon follow. NEFF takes this as a compliment – imitation is the sincerest form of flattery, after all!!

ADVANCED TECHNOLOGY
Applied technology is at the heart of the NEFF collection. In ovens, hobs and hoods, as well as dishwashers, refrigeration and laundry, you can expect to find lots of thoughtful touches designed to make the time you spend in the kitchen a joy. NEFF has carefully studied the way people like to cook, and use this as an inspiration to create the kind of functions and features that really improve the experience of life in the kitchen.
QUALITY PRODUCTS
The best materials available are used to make sure NEFF products perform to the highest standards – and look great too. Suppliers to NEFF are sourced carefully, and take environmental responsibility seriously. NEFF customers expect the best, and that's exactly what is delivered.

At NEFF, quality is never compromised. All Stainless Steel appliances carry the prestigious 'Steelmark' to prove they are manufactured from bonafide stainless steel. Neff's commitment to innovation in design and engineering is recognised by both the International iF and the Red Dot design awards and our top of the range single oven with SlideAway door B46W74 has been awarded the iF award for 2009.

HOME ECONOMISTS
NEFF's home economists are constantly exploring new ways of using our ovens to produce better quality, more exciting results. Their food and their findings are crucial to the way we develop future product ranges, because our starting point is always you.

Their home economists have been busy creating our brand new Neff cook book, "The Recipe Collection". It has 64 bespoke recipes which have been designed to demonstrate many of the oven functions and how good they are at cooking particular foods.
CONTINUING RELATIONSHIPS
When you buy a NEFF product, we hope it's just the start of a long, lasting relationship. We pride ourselves on our excellent after-sales service and we have all sorts of great things – like newsletters, demonstrations and an online cookshop – for you to get involved with.

If you need assistance with your appliance, there are dedicated telephone lines and online support for customer service, replacement spare parts and accessories and product advice.

NEFF win the TEQ award 2011

"Total Confidence in NEFF Service Again!"
For the third successive year the NEFF Customer Service Team has been awarded the ultimate in recognition from Domestic & General, namely the Total Excellence & Quality (TEQ) Award for 2011.

Domestic & General is the company that looks after your Neff guarantee and many other white goods manufacturers work with them too. Through their annual customer survey, our Customer Service Team has won top honours again and has achieved even better scores that last year!

An impressive 96.6% of customers surveyed for the Award were satisfied with the repair service offered and over 98% found our engineers tidy, polite, helpful and efficient. In addition, an impressive 80.9% of repairs were completed on the very first home visit!

94.8% of customers described NEFF service as excellent or good
96.6% of customers were satisfied with the NEFF repair service
95.9% of customers had no difficulty in contacting the NEFF contact centre

Over 96% of customers found the NEFF telephone advisors polite, helpful and efficient
97.9% of customers said the NEFF engineer arrived when expected
80.9% of faults were repaired by the NEFF engineer on the first visit
Over 98% of customers found the NEFF engineers tidy, polite, helpful and efficient

Domestic & General's Service Director Lawrence Harrison has said "Congratulations on this wholly deserved success. We know just how hard they work to ensure customers receive the highest possible levels of service and care; their continued commitment to innovation is helping further improve standards across the industry."

Congratulations to the Customer Service Team for all their hard work and successful improvements made in the last year.

If you are currently looking at purchasing NEFF appliances, we hope that this prestigious TEQ Award, won for the third year running provides you with added trust and confidence in NEFF!