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About CARTERS Domestic Appliances
More about us
Great Choice We stock a very wide range of goods from the UK's top manufacturers that are household names to us all. These are reliable, suitable for modern living and are easy of use.
Guarantees
Our goods are supported by the normal manufacturer backed guarantees that vary from one to ten years sometimes including call out and labour charges after the first anniversary of the delivery of your appliance. These guarantees are offered in addtion to your statutory rights.
We are members and take an active part in many major trade organisations dedicated to upholding standards in our industry. ie
Sussex Enterprise
Euronics
Retra
Federation of Small Businesses
ERT/DMG World Media
Try looking in at any of our High Street Stores whether in Brighton, Hove, Southwick or in Mid Sussex at Haywards Heath and Horsham and let us show you the best technology has to offer in 2010!
Our ERT Award 2008-9Service Department
We also offer our customers the ability to have their existing appliances that are out of guarantee serviced, repaired and maintained by our sister company
Carters Appliance Repairs. We employ the very best engineers and are committed to offering new and old customers excellent advice and service at the most competitive prices. Ring 01273-738111 for prompt service!
Extended Warranties
Additional cover can be obtained direct from the manufacturer or through us. We can offer extended warranty insurance through RETRA, a well trusted domestic appliance trade association.
Keen Prices
We constantly monitor market fluctuations and attempt to stock the most popular items at the competitive prices. In an effort to offer our customers the best value possible, our sales team are in day to day conversation with relevant manufacturers. As a result our prices may change at any time up or down on a daily basis.
Connection We do operate a free basic connection service for non gas appliances such as washing machines, cookers and refrigeration at the time of delivery for customers in our area. This service is perfectly satisfactory for most of our customers but will not be completed if extreme difficulty is experienced.
Top Quality
Goods on offer are all brand new, unblemished and in first-class order with the exception of a very limited number of seasonal special purchases or managers specials that clearly labelled as such offering added value for money!
Carters
Domestic Appliances
Why go anywhere else?
UK White Goods Store of the year Again 2009-10
We are proud to annouce that we have been voted the Best White Goods Retailer in the UK for 2008-9...AND AGAIN 2009-10
The award, considered by the industry as the most prestigious recognition of excellence was based on the experiences of ERT Weekly/DMG World Media investigators who visited many electrical stores throughout the England, Wales, Scotland and Northern Ireland.
ERT Weekly is regarded as our industry's principle representative offering news and valued opinions from Independent and Multiple Electrical stores alike.
Come to Carters. We treat customer care as our number one priority!
Collecting our 2009-10 UK White Goods Retailer of the Year Award
Congratulations with Euronics CEO and Chairman at the 2008-9 Awards
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A view of our Brighton Store
Carters is a retail organisation with a chain of High Street stores located throughout Sussex and widely considered to be the largest independent dealer in the South East of England and is able to offer expert advice, professional service and the widest choice of goods from most of the UK’s major appliance manufacturers.
The helpful concept of a Recommended Retail Price was abolished in September 1998 on most domestic appliances, so we calculate our selling prices by applying a competitive mark up percentage to agreed manufacturers' cost prices. Most major credit cards are acceptable (bar American Express or Diner Club International), or you can pay by sending a cheque payable to 'Carters Domestic Appliances'.
We make great efforts to ensure that product details shown on this website are accurate, but like all retailers, we have to rely upon information and stock availability from the manufacturers. We are unable to offer catalogues or brochures as our products and prices fluctuate almost every day
WHERE DO YOU FIND US?
We have been trading since 1987, originally from our store in Sussex Road, Haywards Heath. Subsequent expansion has seen additional stores in Southwick Square, Southwick, near Shoreham, Medwin Walk, Horsham opposite Boots ,Church Walk in Burgess Hill our superstore in Preston Road, Brighton just 80 yards north of Preston Circus which is considered the largest store of its type in the South East. Our 32,000sq ft warehouse is situated in Storrington,our Service Department in Hove as well as our brand new store in Worthing
See below for more detailed information.
Brighton Superstore:
19-29 Preston Road, Brighton, Sussex BN1 4QE
Tel: 01273 628618 Fax: 01273 622544
FORECOURT PARKING AVAILABLE
Haywards Heath Store:
2/8 Sussex Road, Haywards Heath, West Sussex RH16 4EA
Tel: 01444 440260 Fax: 01444 440616
Burgess Hill Store:
79/81 Church Walk, Burgess Hill, West Sussex RH15 9BQ
Tel: 01444 870666 Fax:01444 242662
Horsham Store:
3-4 Medwin Walk, Horsham, West Sussex RH12 1QT
Tel: 01403 211551 Fax: 01403 217707
Southwick Store:
4 Southwick Square, Southwick, Brighton, Sussex BN42 4FJ
Tel: 01273 591199 Fax: 01273 595854
Worthing Store:
54 Teville Road, Worthing, West Sussex BN11 1UL
Tel : 01903 213737 Fax: 01903 216641
Storrington Warehouse & Admininistration Offices
6 Robel Way, Storrington, West Sussex RH20 3DW
Tel: 01903 745100 Fax: 01903-740678
Hove Service Department
Tel: 01273-738881