Tel: 01273 628618 - online and on your high street
Carters Brighton Store 19-29 Preston Road, Brighton BN1 4QE
Information on Electrical Goods and Kitchen Appliances in Preston Road Brighton BN1 4QE
Carters is a independent domestic appliance retailer based in Sussex. We have seven stores all stocked with kichen appliances that will look great in your home. The largest store is the one found in Preston Road, Brighton just a few yards north of Preston Circus. Our range of all goods for sale ato these local areas include items such as washing machines, tumble dryers, dishwashers, vacuum cleaners, microwaves, electric fires, cookers, range cookers, kitchen hobs and all kinds of fridges and freezers. Our Preston Road Brighton showroom is one of the biggest in the South East that has been the cornerstone of winning many national awards. We have separated goods to create a number of unique manufacturer shops that give our customers a super choice and a logical path giving information on the budget entry models to others higher in the range. Remember that our prices are very competiitive too!
Our staff are asked a lot of questions. We have asked them to record what is the most common enquiries.
These are the results!
Where do I find your store?
Our Brighton store is very easy to find. Its just 80 or so yards north of Preston Circus, a prominent road junction in Brighton. Landmarks at this junction include the Duke of Yorks Cinema, The Brighton Fire Station, The Joker Public House and lloyds Bank.. The London Road starting at the Brighton Pier on the seafront becomes Preston Road just north of Preston Circus because it passes Preston Park a short way further north. This road becomes the London Road again a little way north after this green space. You can park your car outside of this store whilst inside viewing and discussing your requirements inside. Its free for our customers! Alternatively customers can reach us by bus as we are on a main bus route. Any 5, 5b, 1a, 46, 17, 25, 26, 28, 40,55,56,270,271,272,273,727 and 747 will stop here or at a Preston Circus bus stop. The Brighton Railway station is a few mintures walk away. Any Brighton taxi cab driver will know our store. Just ask to be taken to the Carters Store Preston Circus.
Does Carters deliver for free to Brighton?
We deliver all items at no charge to any BN or RH postcode so all addresses in Brighton will not be charged as long as the total invoice whether one item or more comes to over £150 with us. Remember that we are able to deliver any item to any mainland UK address at a competitive fee.
Is all stock kept at your Brighton shop?
No. As we offer such a large range of goods to our customers it has become necessary to store most items in a large 40,000sq ft warehouse. Our Brighton store therefore keeps a good core range of everyday items in stock but most large appliances will be sourced from our Storrington storage facility. All our delivery vans and crews are based here to allow customers in Brighton the very best fast delivery service to their ghomers. Give us a try!
I recently bought a Washing Machine from your Brighton Carters Store but it broke down just after a few months. What can you do to help me?
Every major item sold by us at Carters is supplied with a warranty backed by the manufacturers. This period may be one, two, three, five, seven or even a ten year period of good cover. Details will be seen on the sales receipt or offered freely by our staff. Your washing machine or other type of appliance can be reaired quickly by the manufacturer acting as our agent. They after all built the washing machine so should be able to resolve most issues. If the fault exceeds the manufacturers warranty period then check to see if the receipt includes further covered agreed when you bought the appliance. This additional cover is typically provided by RETRA or UK warranties. Blomberg washing machines are covered by an automatic three years warranty dfor example but selected built in products may be covered up to five years so check with our staff if you experience a problem.
Please tell me if your delivery team install and take away the old appliance?
We have seven delivery crews including three that will deliver your appliance to any Brighton address. They are well trained and able to install most freestanding machines from washing machines to dishwashers, fridges and cookers. Please ask about our service for built in appliances as this can be arranged but on a job to job basis. We do charge to install and to take way the old appliance for recycling but at a very reasonable sometimes subsidised rate. Ask us for details. For your information all goods collected are taken to approved disposal facilities. Carters are keen to help our environment!
I am concerned that your price you've charged may be higher than other places in Brighton and the surrounding area. Do you match prices from other stores?
Yes we operate an extremely competitive price match policy.
Do the staff at your Brighton store have a good knowledge of what built in oven is best for my kitchen? I have not bought one for some time and need to know what the choices are?
You have come rto the right store! Our Brighton sales staff are well trained to be able to explain the features and benefits of all the products we sell. Any unexpected unusual enquiries can be answered after consultation with other staff, or after a telephone call or email to the manufacturer!
I’ve heard that you offer an after sales service. What does this entail?
Our reputation has been built on offering our customers the very best after sales service. We want you your purchase to be of great value from the day you bought it to many years in the future. Any one of our sales team at our Brighton store in person or by telephone 01273 628618. They can offer helpful advice to ensure you fully appreciate the features of the machine you purchased from us. If your question is of a specialised technical nature then it might be better to discuss this with Chris or a member of our service crew on 01273 738111. They will be able to help you with most unusual enquiries!