Servicing & Repair

SERVICING & REPAIR OF YOUR EXISTING APPLIANCES-

Tel 01273-738881 and ask for Chris!

We understand that a fauly or tempermental machine can be most frustrating especially as it usually breaks down at the most inconvienent time. Our engineers are very experienced giving you the assurance that your machine will be serviced with no fuss to the highest possible standards in the quickest possible time.  

  • FIXED CHARGES.We offer a fixed call out and labour charge for up to one hour. There will be no nasty surprises.
  • REASONABLE COST. Our normal charge is just £66.00 inc VAT.
  • DISCOUNT TOWARDS NEW MACHINE. If your appliance is beyond repair or you decide not to proceed with the repair, we will discount our charge by offering a discount in the order of £20 towards the price of a replacement at any Carters store. Alternatively our service engineers can discuss the options available to you and arrange for the new machine to be delivered at the discounted price without you needing to phone or visit any one of our stores.
  • LOAN APPLIANCES. Loan appliances are available usually for just a small charge if the repair needs to be undertaken offsite.

Washing Machine and Washer Dryer Repairs:

12 month warranty on Parts and Labour: Qualified Electrical Engineers and Plumbers: Spare Parts Department: Friendly and Professional Service:...Common Problems Encountered: Door Switch Fault: Won't Start: No Spin Cycle: Water Leakage: Not Draining: Noisy Drum: Bad Odour.

Tumble Dryer Repairs:

12 month warranty on Parts and Labour: Qualified Electrical Engineers and Plumbers: Spare Parts Department: Friendly and Professional Service...Common Problems Encountered: Door Switch Fault: Won't Start: Drum won't spin: Not Drying: Not Heating: Bad Odour.

Dishwasher Repairs:

12 month warranty on Parts and Labour: Qualified Electrical Engineers and Plumbers: Spare Parts Department: Friendly and Professional Service...Common Problems Encountered: Water Leakage: Doesn't drain: Door switch fault: Won't start: Not Drying: Not Heating: Bad Odour.

Refrigeration Repairs:

12 month warranty on Parts and Labour: Qualified Electricians and Engineers: Spare Parts Department: Friendly and Professional Service...Common Problems Encountered: Incorrect Temperatures: Not Cooling: Defrosting Problems: Water/Ice Leakages: Door Problems: Noisy Motor: Bad Odour.

Cooker/Oven Repairs:

12 month warranty on Parts and Labour: Qualified Electricians and Gas Safe Engineers: Spare Parts Department: Friendly and Professional Service...Common Problems Encountered: Incorrect Temperatures(Too Hot or Cold): Element Issues: Door Problems: Fan issues: Faulty ignition.

Cooker Hobs and Hoods Repairs:

12 month warranty on Parts and Labour: Qualified Electricians and Gas Safe Registered Engineers: Spare Parts Department: Friendly and Professional Service...Common Problems Encountered: Hood Filter replacement: Hood motor issues: Lighting problems: Non responsive Induction and Ceramic Hobs: Faulty Ignition 

 

Phone now on 01273-738881 and ask for Chris

  • We offer our customers the ability to have their existing appliances that are out of guarantee serviced, repaired and maintained by our sister company Carters Appliance Repairs whether it was purchased from us or a competitor.

Let us service and maintain your existing appliances.

  • We offer our customers the ability to have their existing appliances that are out of guarantee serviced, repaired and maintained by our sister company Carters Appliance Repairs whether it was purchased from us or a competitor. We employ the very best engineers and are committed to offering new and old customers excellent advice and service at the most competitive prices. Ring 01273-738881 for prompt service!
  • All of our repairs are now booked and monitored by our repair centre in Hove.
  •  Our engineers are constantly on the road ensuring that any appliance that can be repaired, is put back into working order as quickly as possible.

Extra Services

  • Carters delivery crews are well trained in delivering and connecting your new purchase to existing compatable supplies but cannot be involved in plumbing, carpentry or electrical work that would normaly be left to a fully qualified specialist. In addition, because of time constraints, they are normally unable to install built in appliances unless the proceedure is percieved to be straight forward without causing a delay. Our service department can complete these installations for you.
  • Built in/Integrated appliances look good in your kitchen and need a professional eye to ensure they operate as they should and doors fitted where appropriate to look exactly as they are intended.
  • Contact us now on 01273-738881 for full details. We can offer an informed opinion and can book a service engineer to visit your home.