Retra Extended Warranties

Retra Extended Warranties

Did you know there are 2 ways to apply?

Either in store or from the comfort of your own home. We appreciate life is busy, so why not let us make it a little easier for you.

To apply in store, simply call in to our branch and one of our experienced sales team will guide you through the application.

To apply at home, just give us a call on 01274 575000 and we can arrange for an application link to be sent to the email address provided, and you can apply with a cuppa in hand.

Buy now pay later with payments deferred for up to 12 months Spread the cost with our buy now pay later finance available online and in-store.

Simple buy now pay later finance options allow you to spread the cost of your purchase over 48 months with an agreed deferral period.

Repayments start up to 12 months after signing your finance agreement. Settle your agreement within the agreed deferral period and all you pay is an early settlement fee of only £29.00.

Its so simple ! 

Minimum Spend:

Spend a minimum £250 and above, which can include your extended warranty. We offer 3 simple finance options to help you spread the cost of your purchases.

48 months buy now pay later finance, with the first payment deferred for 6 months on orders of £250 and above.

48 months buy now pay later finance, with the first payment deferred for 10 months on orders of £250 and above.

48 months buy now pay later finance, with the first payment deferred for 12 months on orders of £250 and above.

Representative Example Cash price £900 Deposit Nil Loan amount £900 29.8% APR representative Interest rate 21.37% fixed 48 monthly repayments of £38.78 Total term of loan agreement 48 months, with the first payment deferred for 12 months Total charge for credit £961.44 Total amount payable £1861.44 £29 early settlement fee due on all BUY NOW PAY LATER options

Interest is calculated from the start of the agreement, which means that interest will accrue during the holiday period, although no payments will be taken for 12 months.

Up to 48 months Interest Bearing Finance – 19.9% APR representative.

Spread the cost with our interest bearing finance available online and in store. Our simple finance options allow you to spread the cost of your purchase over 24, 36 or 48 months

Variable Repayment periods:

Spend a minimum £250 and above, which can include your extended warranty. We offer 3 repayment periods to help you spread the cost of your purchases. 24, 36 and 48 months interest bearing finance on orders of £250 and above.

Representative Example Cash price £900 Deposit Nil Loan amount £900 19.9% APR representative Interest rate 10.44% fixed 48 monthly repayments of £26.58 Total charge for credit £375.84 Total amount payable £1275.84 To apply please call 01274 575000

Credit subject to status and affordability. Terms & Conditions Apply. Carters Domestic Appliances/ CDA Southern LImited is a credit broker and are Authorised and Regulated by the Financial Conduct Authority. Credit is provided by Hitachi Personal Finance, a division of Hitachi Capital (UK) PLC Authorised and Regulated by the Financial Conduct Authority.

To apply from home, please call 01903 959900 

Finance FAQs

1. How do I choose to pay by Finance?

Just let our sales consultant know when you phone, or when visiting our store.

2. Who is eligible to apply for online finance?

To apply for finance, you must be over the age of 18, work at least 16 hours a week, or be retired with an income. You must also be a resident of the United Kingdom and have lived in the UK for the last 12 months or more. Unfortunately, we are unable to offer finance to residents of Eire. Homemakers aren't excluded from applying under their own names; however we will require the employment details of your spouse in order to process your application.

3. When do my repayments start?

For Buy Now Pay Later, your monthly repayments will start up to 12 months from date of signing, and for Interest Bearing Finance, repayments will begin one month after you sign.

4. Can I request delivery to an address other than my home?

In order to safeguard against fraudulent applications, we regret that we're able only to deliver goods to the home address of the applicant, and inside the property.

5. Are there any arrangement fees or hidden extras for credit?

No. There are no arrangement fees or hidden extras.

....Credit subject to status and affordability. Terms & Conditions Apply. Carters Domestic Appliances/ CDA Southern Limited is a credit broker and are Authorised and Regulated by the Financial Conduct Authority.

Credit is provided by Hitachi Personal Finance, a division of Hitachi Capital (UK) PLC Authorised and Regulated by the Financial Conduct Authority.

Your questions answered :

Here are some of the most commonly asked questions regarding online finance:

1. Once my application is approved, what happens next?

When your application is approved, you will be presented with the option to sign your credit agreement digitally. You should read the credit agreement carefully before clicking all the relevant sections agreeing to its terms. Once you have agreed to the terms of the credit agreement we will be notified and you need do nothing more.

2. Will you credit score me and if so, what does this mean?

Credit scoring is the process used by financial services companies to evaluate the credit risk of new applicants. This technique will be applied to your application for online finance. Credit scoring works by awarding points for each answer given on the application form such as age, income and occupation, together with information obtained from credit reference agencies. This information allows us to produce consistent decisions, ensuring all our applicants are treated fairly. Credit scoring does not discriminate on the grounds of sex, race, religion or disability. If you decline my application, what is the reason? In addition to credit scoring, we also take into account confirmation of your identity, validation of certain application details, existing commitments and information held at the credit reference agencies. Though we are unable to provide you with a main reason for decline of your application, it is usually based on one, or a combination of the following: Your credit score (note that every finance company will score you differently. Adverse credit reference agency information. You are considered to be overcommitted. You are aged under 18. Your existing account performance with other lenders.

3. What type of information do credit reference agencies hold about me?

Some of the information is public information, for example electoral roll, County Court Judgements and bankruptcies. Other lenders may also file information about accounts you hold with them for instance this could include your payment history and outstanding balance on these accounts. Any requests for credit, where a credit reference search has been undertaken, will also be filed, although the result of the request is not recorded.

4. How do I obtain a copy of this information?

You should send a cheque for £2.00 made payable to the relevant credit reference agency, together with details of all addresses at which you have lived over the last 6 years: • Experian Limited, Customer Support Centre, PO Box 9000, Nottingham, NG80 7WF • Equifax Ltd., Customer Service Centre, PO Box 10036, Leicester, LE3 4FS • TransUnion International UK Limited, Consumer Services, PO Box 491, Leeds, LS3 1WZ The above listed agencies will provide details of information relating to these addresses. If you believe that the information is incorrect, you can ask the agency to correct it.

5. If my application is not successful, can I re-apply?

Yes. We acknowledge that your circumstances change and just because we have refused a previous application, it does not mean that we'll automatically turn down a further request. We do suggest however, that you leave at least 6 months between applications. Need help? Call us on 01903 959900 (local rate number) Monday to Friday 9:00am to 8:00pm, Saturday 9:00am to 6:00pm, Sunday 10:30am to 4:30pm