At Carters our customers are at the heart of our business

​​Our Electrical Stores are part of many local communities through out East and West Sussex, and it is our passion to offer great value and service you come to expect from an independent retailer. There are no opinions we trust more than those of our customers, the people who use our products every day.​​​

Why are customer reviews important to us?

Receiving reviews from our customers mean we can track how we’re performing, good or bad, so we can continue to bring you the best possible service. Over the past six months, 100% of our customers have said that they would buy from us again.​​​​

What are feefo Reviews?

With such a large selection of products to choose from, we want to ensure you buy the right one for you. Reviews and ratings help you gain a better understanding of our products and their features, so you can make an informed decision when you’re shopping.

You can choose to sort customer reviews by most recent, most helpful, lowest score and highest score. If you have a particular question regarding a product, you can ‘Ask an Owner'. And, there’s also an option to read reviews of Carters as a whole.​​​​


Look for the feefo Rating

There are three possible ways to view reviews and ratings on our website; on our product listing pages, on the product description pages and by using the sort filter.​​​​

Why we work with feefo

Feefo independently collects reviews, recommendations, and answers to consumers’ questions. They never remove or edit bad reviews and they don’t let businesses do so either. Plus, feefo only collects reviews from verified purchasers who have real experience of the products they’re reviewing.

When you see the feefo logo, you can be sure you’re reading 100% genuine customer reviews.